Terms & Conditions - Page 3

  1. Cancellation

            BY YOU
    1. Cancellations must be in writing and sent to us by recorded delivery. The letter must be signed by the person who booked the holiday ("party leader"). Cancellation will apply from the date of receipt by us of your written cancellation notice. If we receive your cancellation notice more than 70 days before arrival only the deposit (and any applicable amendment charges or insurance premiums) will be retained. If less than 70 days the following cancellation charges will apply:
    2. 29-70 days before arrival 50% of total holiday cost
      15-28 days before arrival 70% of total holiday cost
      0-14 days before arrival 100% of total holiday cost
    3. On cancellation within 3 days of receipt of the booking confirmation and Terms and Conditions under Clause 2(c) you will be entitled to be refunded 75% of the deposit payment.
    4. If the reason for cancellation is within the terms of your holiday insurance policy you may be able to recover the cancellation charges from the insurer.
    5. Please note that cancellation within 35 days of arrival may also result in a 100% green fee cancellation charge, depending on the particular golf course.
    6. If the cancellation is by part only of the party and we gave you a group discount we may cancel all or part of the discount.

      BY US
    7. It is unlikely that we will have to make any changes to or cancel your holiday but on occasion this may be necessary and we reserve the right to do so at any time.
    8. If we cancel your holiday (unless due to non-payment or other breach by you):
    9. We will try to offer you an alternative holiday of equivalent or superior quality. If we cannot offer this to you or if you do not wish to take the alternative holiday we will give you a full refund (excluding any applicable insurance premiums or amendment charges); or
    10. You may wish to take an alternative holiday of lower quality if we are able to offer you one. If this happens the price will be adjusted accordingly;
    11. If we make a significant change to your holiday e.g. change of accommodation we will let you know as soon as possible and you may then either accept any alternative offered to you or a full refund (excluding any amendment charge or insurance premiums).

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